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Do
you know...?
Today, storm water runoff remains the Nation's largest
source of water quality problems and is one of the leading
reasons that approximately 45 percent of assessed stream
miles were identified by the U.S. EPA as impaired and
not supporting one or more of their designated uses
(i.e. fishing, swimming, etc) (2002).
Locally,
urban runoff and agricultural activities are thought
to be the source of water quality impairments within
the San Benito River. It's important in your daily activities
to BE PART
OF THE SOLUTION TO PREVENT STORM WATER POLLUTION.
View
the Stormwater Management Plan |
City
of Hollister
Storm
Water Management Program

Be
Part of the Solution Prevent Storm Water Pollution
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Storm
Water and You – BE PART OF THE SOLUTION
City
of Hollister Storm Water Management Program
How
Can Residents Help?
Includes:
Tips for Residents
Residential Fact Sheet |
How
Can Businesses Help?
Includes:
Tips for Businesses
|
Contact
Us & Community Reporting
Includes:
Utility Mailing Address and Phone Numbers
Community Reporting |
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Storm
Water and You __
BE PART OF THE SOLUTION
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What
is Storm Water?
Storm
water is a term used to describe water that originates during
precipitation (rain or snow) events. Storm water that
does not soak into the ground becomes surface runoff, which
either flows into surface waterways or is channeled into storm
drains.
What
is Storm Water Pollution?
Storm water pollution occurs when storm
water runoff comes in contact with contaminants before reaching
the San Benito River, Santa Ana Creek or Pacific Ocean. Contaminants
can be automotive fluids, sediment, detergents, animal waste,
pesticides, fertilizers, chemicals, trash, oils, food processing
waste, and many more substances.
What
is a Storm Drain System?
The City's storm drain system is designed
to route untreated runoff from impervious surfaces including
roofs, parking lots, roads, sidewalks, and other hardened
surfaces to the San Benito River, Santa Ana Creek, and eventually
to the Pacific Ocean. The system is supplied by storm drains
that can be seen on City roads, parking lots, and highways.
The
City's storm drain system is also made up of numerous basins
which receive untreated runoff and help to control flooding
within the City. These basins not only prevent flooding but
they also promote the recharge of underlying aquifers.
What
is a Sewer System?
From plumbing fixtures and appliances,
from homes and businesses such as toilets, showers and bath
tubs, clothes washers, dish washers, and garbage disposals.
Domestic wastewater is discharged from plumbing fixtures and
appliances and then flows into the domestic wastewater sewer.
The domestic wastewater sewer system is made up of many sewer
lines extending from individual lots of land. The line from
each lot connects to the sewer line. The city maintains sewer
lines located under public streets or alleys that connect
to a "trunk sewer". The main trunks of the sewer
end at the City of Hollister Water Reclamation Plant. All
water entering the treatment plant is treated so that approximately
90 percent of the impurities are removed. The rest of the
impurities are removed when the treated water is returned
back to the groundwater basin through percolation.
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City
of Hollister
Storm Water Management Program Goals
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The
City of Hollister proactively pursues the protection of its
valuable watershed and water resources used for drinking,
fishing, swimming, and wildlife habitat.
The
City of Hollister is committed to the implementation of the
following clean water goals:
- Educate
the community through television, printed material, and
special events about ways they can help protect local water
resources.
- Coordinate
and promote public participation within the community that
emphasizes storm water pollution prevention concepts.
- Manage
and enforce an Illicit Discharge Detection and Elimination
Program.
- Implement
a program to oversee construction activities within City
limits to control erosion and sedimentation and the discharge
of construction wastes.
- Reform
it’s new and redevelopment project planning and development
process to minimize long-term post-construction impacts
to water resources. Promote practices that use or mimic
natural processes to infiltrate, evaporate, and/or harvest
and reuse rain water near where it falls to earth.
- Enhance
operations and maintenance techniques utilized by the City
during regular municipal activities, and broaden storm water
pollution prevention training.
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City
of Hollister
Storm Water Management Program Components
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The
City of Hollister Storm Water Management Program is
comprised of six components:
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1.
2.
3.
4.
5.
6. |
Public
Education and Outreach
Public Involvement
and Participation
Illicit Discharge Detection
and Elimination
Construction Runoff
Control
Post-Construction Runoff
Control
Good Housekeeping
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Public
Education and Outreach
The first of the six components
described in the City of Hollister Storm Water Management
Program is Public Education and Outreach. The City plans
to educate the public about the importance of protecting
storm water quality for the benefit of the environment
and human health and to ensure greater public awareness
and compliance for the storm water management program.
Public
education and outreach methods will include:
- Prepare
public education and outreach brochures
- Develop
a City of Hollister storm water website
- Host,
attend, and promote storm water pollution prevention
at local events
- Facilitate
a City Storm Water Hotline
- Conduct
media campaigns
- Conduct
business education and outreach
- Install
storm water pollution prevention signage at City park/recreational
facilities
- Conduct
storm drain labeling
Public
Involvement and Participation
The City plans to raise public
awareness about urban runoff pollution through public
involvement and participation in the City's Storm Water
Management Program.
Public
involvement and participation programs will include:
- Attend
public meetings and address storm water pollution
prevention
- Conduct
watershed stakeholder coordination
- A
volunteer drainage cleaning program known as "River
Clean-up Day"
Illicit
Discharge Detection and Elimination
An illicit discharge is defined
as "a point source discharge of pollutants to a
MS4 which is not composed entirely of storm water and
not authorized by an NPDES permit". Discharge sources
must be controlled and illegal behavior prohibited.
The
City plans to prevent the discharge of pollutants to
receiving waters by eliminating illicit discharges to
the City's storm water conveyance system. Additionally,
the City intends to gain a thorough awareness of the
storm drain system ultimately providing better opportunity
for determining the types and sources of illicit discharges
entering the MS4.
Illicit
discharge detection and elimination steps will include:
- Identify
and manage non-storm water discharges
- Complete
an update to its storm drain system map
- Inspect
all storm drain outfalls on an annual basis
- Storm
water sampling and analysis of "first flush"
events
- Conduct
illicit discharge/connection investigation and abatement
- Conduct
business and industry inspections for storm water
pollution
- Conduct
public education and outreach
Construction
Runoff Control
The City plans to prevent
soil and construction materials and wastes from leaving
the site and entering the storm water drainage system,
while maintaining a positive working relationship with
the development community.
Construction
runoff control best management practices will include:
- Revise
City Grading and Drainage Plan Standards to include
additional requirements for soil and construction
waste and material handling
- Revise
the City's process of site plan reviews to account
for proper management of construction storm water
runoff
- Conduct
construction site inspections
- Enforce
project conditions of approval and construction site
storm water violations
Post-Construction
Runoff Control
The City will reduce post-construction
storm water pollution through better project planning
and site design.
Post-construction
runoff control best management practices will include:
- Implement
a detailed permit review process
- Track
innovative storm water design projects
- Adhere
to the General Permit Attachment 4 design standards
- Adopt
a Post-Construction Storm Water Ordinance
- Prepare
and implement a Hydromodification Management Plan
Good
Housekeeping
The City will ensure that
delivery of public services occurs in a manner protective
of water quality. In this way the City will serve as
a model to the community.
Good
housekeeping best management practices will include:
- Improve
storm water pollution prevention techniques associated
with municipal operations and maintenance
- Provide
storm water pollution prevention training to City
staff
- Participate
in the operation of a Household Hazardous Waste Collection
Program
- Reduce
pesticide use
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Storm
Water Management
How Can Residents Help?
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Tips
for Residents
Discharges from individual residences
within Hollister may contribute to water pollution. Residents
can help by following these Good Housekeeping best management
practices (BMPs), making Hollister a much cleaner place to
live and work.
Lawn
and Garden
- Don't overwater your lawn.
Water during the cool times of the day and don't let excess
water run off into a storm drain.
- Apply lawn and garden chemicals
sparingly and according to directions. Avoid using chemicals
before it rains to prevent them from being washed into the
storm drain system.
- Reduce the use of fertilizers.
Try making your own compost or using slow release organic
fertilizers instead.
- Cover piles of dirt and mulch
to prevent these pollutants from blowing or washing off
your yard into a water body.
- Select native plants and grasses
that are drought and pest resistant. Native plants require
less water and fertilizer.
- Direct downspouts away from
paved surfaces and onto lawns and other vegetated areas
to increase infiltration and reduce polluted runoff.
- Control soil erosion on your
property by planting ground cover and stabilizing erosion-prone
areas.
- Eliminate toxic pesticides
or use less toxic alternatives for a healthy home and garden.
See the Our
Water Our World Program website for more information.
Vehicle
and Garage
- Properly dispose
of hazardous materials such as paints and paint thinners,
pesticides, used oil and anti freeze, fuel additives, starter
fluids, and solvents at the San Benito County Integrated
Waste Management Recycling & Household Hazardous Waste
Collection Program located at the John Smith Road Landfill,
2650 John Smith Road, Hollister California 95023.
- Regularly maintain
your car, boat, motorcycle, and other machinery and equipment
to prevent fluid leaks.
- Sweep up spilled
brake fluid, oil, grease, antifreeze, and other fluids with
and absorbent material like kitty liter or sand. Do not
hose them into the street where they can eventually reach
local streams and lakes.
- Wash your car
at a commercial/coin-operated car wash that recycles wash
water or wash your car on your lawn or other unpaved surface
to minimize the amount of dirty, soapy water flowing into
the storm drain.
If
washing your car at home:
- Use a
bucket and biodegradable soap
- Use as
little soap and water as possible
- Look
for products that don’t contain nonylphenol
surfactants, which act as endocrine disrupters and
change the sex of fish, and phosphates, which contribute
to algal blooms and low oxygen levels in waterways
- Use a
trigger spray nozzle to control water flow from the
hose and reduce water use
- Wash
the car on a grassy area or other porous surface where
soil microbes and vegetation can filter and break
down pollutants and keep wash water out of the street
and storm drains
- Direct
wash water into a landscaped area or vacuum it up
with a shopvac rather than allowing it to run into
the street
- When
you are done, dump your bucket of soapy water into
a sink, drain, or toilet that goes to the City's wastewater
treatment plant
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Home
Repair and Improvement
- Before beginning an outdoor
project, be aware of the nearest storm drains and protect
them from loose debris and other material.
- Sweep-up and properly dispose
of construction debris such as concrete and mortar.
- Use
hazardous substances like paints, solvents, and cleaners
in the smallest amounts possible and follow manufacturer
directions. Clean up spills immediately and dispose of the
waste safely.
- Store
substances properly to avoid leaks and spills.
- Purchase
and use nontoxic, biodegradable, recycled, and recyclable
products whenever possible.
- Clean
paint brushes in a sink, not outdoors. Filter and reuse
paint thinner when using oil-based paints. Properly dispose
of excess paints for free at the San Benito County Integrated
Waste Management Recycling & Household Hazardous Waste
Collection Program located at the John Smith Road Landfill,
2650 John Smith Road, Hollister California 95023.
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Storm
Water Management
How Can Businesses Help? |
Tips
for Businesses
Discharges
from businesses within Hollister may contribute to water pollution.
By following these Good Housekeeping best management practices
(BMPs), Hollister and surrounding communities can be a much
cleaner and better place to live and work.

Click
cover images at right to download PDF factsheets.
Managing
Fats, Oil, and Grease
- Wipe cookware
and work areas prior to washing. DO NOT pour cooking oils,
fats, and grease directly into the storm drain.
- Dispose of
food waste directly into the trash. Minimize use of the
garbage disposal.
- Collect waste
cooking oil and grease and store for recycling. DO NOT pour
waste cooking oil, fats, or grease directly into a storm
drain or onto a parking lot or street.
- Clean floor
mats indoors and over a utility sink. Do not wash floor
mats outside where water will runoff directly into the storm
drain.
Landscape
Areas
- Save $$$$ and
minimize over irrigation of your lawn. Irrigate during the
cooler times of the day and avoid discharging irrigation
water into a storm drain.
- Apply lawn
and garden chemicals sparingly and according to directions.
To prevent chemicals from being washed into a storm drain
DO NOT apply chemicals to landscaping when moderate to heavy
rain is forecasted.
- Reduce the
use of fertilizers. Try making your own compost or using
slow release organic fertilizers instead.
- Cover piles
of dirt and mulch to prevent these pollutants from blowing
or washing off your landscaping and into a storm drain or
waterbody.
- Select native
plants and grasses that are drought and pest resistant.
Native plants require less water and fertilizer.
- Direct downspouts
away from paved surfaces and onto lawns and other vegetated
areas to save $$$$ on irrigation, increase infiltration,
and reduce polluted runoff.
- Control soil
erosion on your property by planting ground cover and stabilizing
erosion-prone areas.
- Eliminate toxic
pesticides or use less toxic alternatives for a healthy
home and garden. See the Our Water Our World Program website
for more information.
Machinery
and Maintenance
- Properly dispose
of hazardous materials and wastes such as paints and paint
thinners, pesticides, oil and fuel additives, starter fluids,
and solvents at the San Benito County Integrated Waste Management
Recycling & Household Hazardous Waste Collection Program
located at the John Smith Road Landfill, 2650 John Smith
Road, Hollister California 95023.
- Clean up spilled
brake fluid, oil, grease, antifreeze, and other fluids with
dry absorbent material like kitty litter or sand. DO NOT
hose them into the street or a storm drain.
- Sweep a parking
lot or sidewalk rather than pressure washing or hosing them.
- NEVER pour
mop water into the street.
- DO NOT pour
motor oil into storm drains.
Outdoor
Washing Activities
- Before beginning
an outdoor project, be aware of the nearest storm drains
and protect them from loose debris and other material.
- Sweep-up and
properly dispose of construction debris such as concrete
and mortar.
- Use hazardous
substances like paints, solvents, and cleaners in the smallest
amounts possible and follow manufacturer directions. Clean
up spills immediately and dispose of the waste safely.
- Store substances
properly to avoid leaks and spills.
- Purchase and
use nontoxic, biodegradable, recycled, and recyclable products
whenever possible.
- Clean paint
brushes in a sink, not outdoors. Filter and reuse paint
thinner when using oil-based paints. Properly dispose of
excess paints and thinners for free at the San Benito County
Integrated Waste Management Recycling & Household Hazardous
Waste Collection Program located at the John Smith Road
Landfill, 2650 John Smith Road, Hollister California 95023.
- Trash, Waste,
and Debris
Trash,
Waste, and Debris
- Make sure trash cans and dumpsters
are covered and emptied regularly.
- Maintain
clean and debris free ditches, street gutters, and storm
drains. Not only will this reduce storm water pollution
but it will prevent flooding.
- Pet waste
can contain disease causing bacteria and parasites that
can make people and other animals sick. Pick-up pet waste
and dispose of the waste and used kitty litter in the trash.
Do NOT dispose of kitty litter in the toilet.
Cleaning
Supplies
Purchase
detergents and cleaners that are low in phosphorous.
Use
less toxic products and dispose of any excess at the San Benito
County Integrated Waste Management Recycling & Household
Hazardous Waste Collection Program located at the John Smith
Road Landfill, 2650 John Smith Road, Hollister California
95023.
Spill
Prevention, Control, and Clean Up
Never
store or handle chemicals adjacent to a storm drain or waterway.
In
the event of a spill, first attempt to contain it and prevent
it from spreading, then clean-up the spill.
Use
dry absorbents and clean-up methods for spills (e.g., sawdust,
kitty litter, rags, mops, and buckets). Do not rinse or hose
spills into a storm drain or to a street or parking lot. Properly
dispose absorbent material in the trash.
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Storm
Water Management
Contact Us and Community Reporting
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Contact
Us
City of Hollister citizens are
encouraged to contact City staff regarding any questions,
concerns, or comments they may have regarding the City's storm
management program.
Engineering
Department
420 Hill Street, Building C
Hollister, CA 95023
(831) 636-4340 |
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Storm
Water Hotline
(800) 78-CRIME |
Community
Reporting
ILLEGAL
DUMPING INTO STORM DRAINS IS A CRIME
The
City of Hollister needs your help protecting our water resources
from illicit discharge activities. Use the Storm Water
Hotline to confidentially alert the City of Hollister of illegal
or unacceptable actions, including illicit discharges from
fellow community members and businesses. Common warning signs
of illicit discharges are the presence of dry weather flow
(e.g., runoff of water flowing down curbs or drains), suds,
sewage, oil and gas and other non-storm water related contaminants
within or discharging to the City's storm water conveyance
system.
To
report illegal dumping activity that is in progress please
call 9 - 1 - 1 and the Hollister Police Department will
be notified immediately.
If
you have seen illegal dumping activities into storm
drains and wish to remain anonymous, you may call the
WeTIP Hotline at 1-800-78-CRIME.
Please
help protect our water supplies. Prevent; trash, oil,
fertilizers and other chemicals from polluting City storm
drains. Thanks for Being Part of the Solution to Prevent
Storm Water Pollution and helping the City of Hollister protect
local water resources.
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