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Hollister Police Department's New Public Hours

HOLLISTER , CALIFORNIA – January 22, 2007:   In accordance with the resolution adopted by the Hollister City Council on January 16, 2007, the Hollister Police Department is adjusting its public hours.

Effective Monday, January 29, 2007 the public lobby and telephone hours will be 9:00 a.m. to 4:00 p.m., Monday – Friday.   Police reports and vehicle releases must be requested before 3:30 p.m.   The office will be closed on weekends and holidays.

This adjustment will enable the Police Department's Records Bureau to process paperwork, compile statistics, and prepare reports as required by law, while working with limited resources.   The Police Department regrets any inconvenience caused by this change.

Volunteers Needed!

Would you like to be a V.I.P.? The Hollister Police Department is looking for volunteers to work with the Department as Volunteers In Policing.  HPD volunteers perform a variety of tasks both within and outside the department. Our most urgent need is for people who can spend a few hours each week during the normal business hours of 8AM to 5PM. To learn more about our V.I.P. program, click here.

New Computerized Records Management System Up and Running!

Since the first week of January 2003, HPD has been using a new records management system. This powerful new system gives officers and administrative personnel better and faster access to crime records while providing fast data entry capabilities.

On January 1st, 2003, HPD went live with a new police records management system. This system, provided by TRACNET Corporation, has proven to be faster, more reliable, easier to use, and more readily accepted by department personnel than anything previously installed. This in turn allows HPD to provide better and more efficient service to you, the citizen's of Hollister.

HPD has been using computer technology to various ways since the 1980's but it was only a couple of years ago that officers began to move away from manual report writing. Officers in the field took notes regarding suspect and victim information and after their shift, returned to the station to transfer the information onto paper forms. These forms, along with a hand written narrative, were then submitted to the records department for entry into the computer system. While functional, this methods results in two employees having to enter the same information. What was needed was a records management system that allowed officers to directly input their own reports without increasing the time spent with the report writing task. 

Over the past few years the department tried various approaches to obtaining a comprehensive records management system but met with only partial success. Purchasing the Tracnet system is the result of those learning experiences and a lot of tough decision making. The City Council approved the funding on December 7th, 2002 and the system was fully operational the first week of January 2003.

The new system has relieved the records department of a large data entry task while making other aspects of the job easier. Officers now have the ability to both rapidly enter reports and query the system for criminal information. Also, each officer on patrol can access the system via laptop computer from his or her patrol car over a secure wireless network which is installed throughout the city.  Investigators and management can access the system's powerful reports to gather statistical information and perform crime analysis tasks.

HPD continues to seek out the most effective technology tools available to improve efficiency and enhance the quality of our service to the community.